Question 1

Is the setup and training complicated?

Accepted Answer

Not at all. Clover is designed to be user-friendly and intuitive—no tech experience required. The touchscreen interface is easy to navigate, and built-in training tools help your staff learn the system quickly, often in just a few minutes. Plus, most systems come pre-configured, so you can get up and running with minimal setup.
Whether you’re training a new hire or switching from another POS, Clover makes the transition smooth, simple, and stress-free.

Question 2

What types of payments are accepted?

Accepted Answer

Clover accepts all major payment types, giving your customers the convenience and flexibility they expect. You can process EMV chip cards, magnetic stripe swipes, contactless payments (NFC), and mobile wallets like Apple Pay, Google Pay, and Samsung Pay. Clover also supports gift cards, EBT (where eligible), and manual key-in transactions when needed.
No matter how your customers choose to pay, Clover ensures every transaction is quick, secure, and reliable—so you never miss a sale.

Question 3

Can I track sales and reports in real time?

Accepted Answer

Yes. Clover provides real-time access to sales data, shift summaries, employee performance, and inventory reports—right from your POS or mobile device. Whether you're in the store or on the go, you can log in anytime to view key metrics, spot trends, and make informed decisions instantly.
All data is updated automatically, so you’re always working with the most accurate, up-to-date information to help streamline operations and grow your business.

Question 4

Is it easy to update menus or add items?

Accepted Answer

Absolutely. Clover makes it simple to manage your menu in real time. You can quickly add new items, adjust prices, edit descriptions, or roll out limited-time offers—either directly from your POS terminal or remotely through the Clover dashboard.
Whether you're on-site or working off-location, updates sync instantly across all devices, ensuring your staff always has the latest version. It’s the flexibility and control you need to stay responsive to your business and your customers.

Question 5

Can I manage tables and staff from the system?

Accepted Answer

Yes. Clover’s built-in table management tools let you easily organize your dining room, track open and occupied tables, and assign server sections to keep service running smoothly. You can monitor table status in real time, handle walk-ins and reservations, and optimize seating during peak hours.
For staff management, Clover offers features like individual employee logins, shift tracking, and real-time tip reporting. This helps ensure accurate payouts, improves accountability, and simplifies payroll. Whether you’re managing the front of house or overseeing your team, Clover provides the tools you need for a more efficient operation.

Question 6

Will orders be sent to the kitchen automatically?

Accepted Answer

Yes. Once an order is entered into the POS—whether from the counter, table, or online—it’s instantly routed to your kitchen display system (KDS) or connected kitchen printer in real time. This removes the need for verbal communication or handwritten tickets, reducing errors and boosting kitchen efficiency.
Orders are neatly organized by prep station, with modifiers and special instructions clearly displayed. Everything appears right away, helping your kitchen staff stay on track, manage prep times, and serve food faster. Whether you operate a high-volume restaurant or a fast-moving quick-service kitchen, Clover keeps your front and back of house working in perfect sync.

Question 7

Does the system support tipping and split bills?

Accepted Answer

Absolutely. Clover makes tipping and splitting bills simple and intuitive for both staff and guests. Customers can leave a tip right on the screen, selecting from preset percentages or entering a custom amount. Splitting the check is just as easy—by item, by guest, or by a custom amount. Receipts can be printed, emailed, or texted, giving guests full flexibility in how they pay and tip. This user-friendly setup not only improves the dining experience but also helps staff earn more and close out tables faster.

Question 8

Can I take payments at the table?

Accepted Answer

Yes! With handheld Clover devices like the Clover Flex, your team can take orders and process payments directly at the table. This cuts down on trips to a central terminal, speeds up checkout, and creates a smoother, more enjoyable dining experience. It’s a quick, secure, and efficient way to reduce wait times, improve table turnover, and keep your guests satisfied.